How to Pay PHCN and NEPA Bills Online without Stress

History of PHCN/NEPA

Although we will be looking at how you can Pay PHCN and NEPA Bills Online, let start with the history of PHCN/NEPA. Electricity generation started in Nigeria in 1896 but the first electric utility company, known as the Nigerian Electricity Supply Company, was established in 1929. By the year 2000, a state-owned monopoly, the National Electric Power Authority (NEPA), was in charge of the generation, transmission and distribution of electric power in Nigeria.

It operated as a vertical integrated utility company and had a total generation capacity of about 6, 200 MW from 2 hydro and 4 thermal power plants. This resulted in an unstable and unreliable electric power supply situation in the country with customers exposed to frequent power cuts and long period of power outages and an industry characterised by lack of maintenance of power infrastructure, outdated power plants, low revenues, high losses, power theft and non-cost reflective tariffs.

Pay PHCN/NEPA Bills Online
Pay PHCN and NEPA Bills Online

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In the year 2001, the reform of the electricity sector began with the promulgation of the National Electric Power Policy which had as its goal the establishment of an efficient electricity market in Nigeria. It had the overall objective of transferring the ownership and management of the infrastructure and assets of the electricity industry to the private sector with the consequent creation of all the necessary structures required to forming and sustain an electricity market in Nigeria.

In 2005 the Electric Power Sector Reform (EPSR) Act was enacted and the Nigerian Electricity Regulatory Commission (NERC) was established as an independent regulatory body for the electricity industry in Nigeria. In addition, the Power Holding Company of Nigeria (PHCN) was formed as a transitional corporation that comprises of the 18 successor companies (6 generation companies, 11 distribution companies and 1 transmission company) created from NEPA.

In 2O10, the Nigerian Bulk Electricity Trading Plc (NBET) was established as a credible off-taker of electric power from generation companies. By November 2013, the privatisation of all generation and 10 distribution companies was completed with the Federal Government retaining the ownership of the transmission company. The privitisation of the 11th distribution company was completed in November 2014.

How to Pay PHCN and NEPA Bills Online

Pay PHCN and NEPA Bills Online
Pay PHCN and NEPA Bills Online

Gone are the days when you had to get down to the PHCN office to make payment for your electricity bill; these days, you can make the payment right online and in the comfort of your home.

If you are the busy type and you do not have time to visit the PHCN office to make payment due to the nature of your job, all you need to do is make the payment online. It is fast and easy and save you stress and ensure you can spend your precious time on some other things instead of wasting your time queuing at PHCN office to make payment.

The payment process involves very simple steps and these steps will be made known below.

To make the online payment very easy, Power Holding Company of Nigeria (PHCN) has gone into partnership with a number of financial institutions in Nigeria as well as card processors and subscribers can easily make payment for power bill online.

This online payment however applies only to those who have meters in their homes. What do you need to make the payment? They are highlighted below:

  • Your ATM card, which can be Visa, MasterCard or Verve.
  • PHCN customer account number or your meter number. You can get the PHCN customer number by visiting the nearest PHCN office to you. Request for the personal account number for your home at the PHCN office.  The number is also written on the top left corner of your PHCN bill; it is written directly above your name.
  • Computer or Smartphone that is internet-enabled.
  • Your phone number
  • Your valid email address.

Steps to Pay PHCN and NEPA Bills Online

Pay PHCN and NEPA Bills Online
Pay PHCN and NEPA Bills Online

Once you have all the items listed above available, the next thing to do is to follow the steps highlighted below to make the payment.

  • Visit You can visit the site on either your computer or your mobile device, provided either is connected to the internet.
  • When on the site, provide the 12 digit unique PHCN/NEPA customer account number you were given at PHCN office. Do not forget that the number can also be obtained on the PHCN/NEPA bill with which you normally make your payment. As hinted earlier, the number is located on your name on the bill.
  • Provide your valid email address. Make sure it is your primary email address to ensure you can see the email sent to you by PHCN/NEPA without delay.
  • Provide your phone number in the space provided.
  • Enter the particular amount of money you want to pay in the space provided.
  • Afterwards, click on the Continue tab.

Afterwards, you will be directed to the WebPay page where you can now provide your ATM card details in the spaces provided.  After providing your car details, provide your authenticating token sent to you  by the bank you use for payment.

After that, click on Proceed to pay and you are done.

After payment, you will be notified by PHCN/NEPA about the payment you have made and the notifications usually sent to your email address. That is it on how to Pay PHCN and NEPA Bills Online. Share you opinion in the comment and share using the buttons below

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